Working Hours :

Monday - Friday, 08am - 05pm

+254791274363

Last updated: May 2026

Privacy Policy

TMPD Technologies ("TMPD", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of the site.

1. Information We Collect

We may collect information about you in the following ways:

  • Information you provide directly — name, email address, phone number, and message content when you submit our contact form or communicate with us.
  • Service engagement data — details of the services you inquire about or engage us to deliver, including project scope, deliverables, and correspondence.
  • Technical data — IP address, browser type, operating system, referring URLs, and pages visited, collected automatically when you use our website.
  • Cookies and similar technologies — small files placed on your device to improve site functionality and user experience (see Section 6).

2. How We Use Your Information

We use the information we collect to:

  • Respond to enquiries and provide the services you have requested.
  • Send administrative communications such as project updates, proposals, and invoices.
  • Improve the content, functionality, and performance of our website.
  • Comply with applicable legal and regulatory obligations.
  • Prevent fraudulent, unauthorised, or illegal activity.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.


3. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Contractual necessity — to perform our obligations under a service agreement with you.
  • Legitimate interests — to operate and improve our business, where those interests are not overridden by your rights.
  • Legal obligation — where processing is required to comply with applicable law.
  • Consent — where you have given us clear consent to process your data for a specific purpose.

4. Sharing Your Information

We may share your information only in these limited circumstances:

  • Service providers — trusted third parties who assist us in operating our website or delivering services (e.g. hosting providers, communication tools), bound by confidentiality obligations.
  • Legal requirements — when disclosure is required by law, court order, or government authority.
  • Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With your consent — in any other circumstance where you have given explicit permission.

5. Data Security

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), access controls, and regular security reviews.

However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.


6. Cookies

Our website uses cookies to enhance your browsing experience. We use:

  • Essential cookies — required for basic site functionality and cannot be disabled.
  • Analytics cookies — help us understand how visitors interact with the site so we can improve it.
  • Preference cookies — remember your settings and choices between visits.

You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of some parts of the site.


7. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months unless an active client relationship exists.


8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data ("right to be forgotten").
  • Object to or restrict certain processing of your data.
  • Request portability of your data in a structured, machine-readable format.
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at info@tmpdtech.com.


9. Third-Party Links

Our website may contain links to third-party sites. We have no control over and accept no responsibility for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.


10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

Questions about this policy or how we handle your data?

Contact Us

Ready to Start a Conversation?

Tell us what you're trying to solve. We'll tell you honestly whether and how we can help.

Get In Touch